Privacy Policy

Carmel Custom Homes (DPC Services, Inc.) Last updated: July 8, 2026

Carmel Custom Homes ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

We may collect the following information when you contact us, request an estimate, become a client, or work with us as a vendor or subcontractor:

  • Name and contact information (phone number, email address, mailing address)

  • Project details and property information you provide to us

  • Communications you send us by phone, email, or text message

We collect this information directly from you — for example, when you call our office, email us, fill out a contact form, or provide your phone number during the course of a project.

How We Use Your Information

We use your information to:

  • Respond to your inquiries and provide estimates

  • Communicate with you about your project, including scheduling, updates, and billing

  • Send text messages (SMS) related to your project or inquiry, if you have opted in to receive them

  • Comply with legal and contractual obligations

Text Messaging (SMS)

If you provide your phone number and opt in to text messaging, we may send you messages related to appointment scheduling, project updates, estimates, and customer care. Message and data rates may apply, and message frequency varies. You can opt out at any time by replying STOP, or reply HELP for assistance. See our SMS Terms & Conditions for full details.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How We Share Information

We do not sell your personal information. We may share information only with:

  • Service providers who help us operate our business (e.g., communications, accounting, or scheduling providers), and only as needed to provide those services

  • Subcontractors and vendors, only as necessary to complete your project

  • Legal authorities, when required by law

Data Security & Retention

We take reasonable measures to protect your information and retain it only as long as necessary for the purposes described above or as required by law.

Your Choices

You may request access to, correction of, or deletion of your personal information by contacting us. You may opt out of text messages at any time by replying STOP.

Contact Us

Carmel Custom Homes 27880 Dorris Drive, Suite 230 Carmel-by-the-Sea, CA 93923 Phone: (831) 717-0404 Email: info@carmelcustomhomes.com